Shipping & Returns

Shipping

We ship freshly roasted coffee Monday through Friday via UPS ground. Most orders placed before 10am EST will ship same day.

Delayed, Lost or Stolen Packages 

We will do our best to help troubleshoot with you, but we cannot control what happens when your package leaves the roasting facility.

As a small business, we are unable to absorb the costs of packages being lost in transit. We cannot refund orders that are marked as delivered with a tracking number, even if a customer is stating they
haven’t received the package. 

For UPS claims, please email us at georgio@georgioscoffee.com

When checking out, Please make sure your address is correct!

 

Returns and Refunds

Coffee is perishable and our whole beans are roasted to order, so we are unable to accept returns on coffee. We do want you to be 100% satisfied with your coffee. If there is an error with your order or you are not happy with your order, please email us at georgio@georgioscoffee.com.  We will work with you to find a solution to make it right.